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Privacy and Cookies Policy
Content Last Updated March 2023.
Privacy Policy
This Privacy Policy contains an explanation of what happens to personal data that data subjects (you) choose to provide to us, or that we collect from you during your visit to this site. We occasionally make changes to this Policy so please check back for updates.
SCOPE
All data subjects whose personal data is collected, in line with the requirements of the EU’s General Data Protection Regulation (GDPR).
RESPONSIBILITIES
2.1 The Company’s Compliance Officer is responsible for ensuring that this policy is made available to data subjects prior to Pencil Media Solutions Limited collecting or processing their personal data.
2.2 All employees who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
INFORMATION WE COLLECT
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information.
Information provided to us when our visitors communicate with us electronically for any reason.
  1. Visitors to this website who have JavaScript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users:
  • Type of user agent (web browser) used, software manufacture and version number.
  • Type of operating system
  • Screen colors (color processing ability of the user’s screen)
  • JavaScript support
  • Flash version
  • Screen resolution
  • Network location and IP address
  • Can include country, city, state, region, county, or any other geographic data.
  • Hostname
  • Bandwidth (internet connection speed)
  • Time of visit
  • Pages visited
  • Time spent on each page of the website
  • Referring site statistics
  • The website (URL) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
  • Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
  • Google Analytics data is shared with Google. For more information on Google’s Privacy Policies, visit: https://policies.google.com/. Our use of this data is primarily to optimize our website for our visitors and search engines, however we may use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to monitor responses to email marketing campaigns.
Should you wish to opt out of Google Ads, go to http://www.google.com/privacy_ads.html.
CONSENT
By consenting to this policy, you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Pencil Media Solutions Limited to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
 
DISCLOSURE
Pencil Media Solutions Limited will not pass on your personal data to third parties without first obtaining your consent, however we may have to reveal certain Data if required to do so by law or government authority.
 
USE OF YOUR INFORMATION
The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:
  1. To provide you with information relating to our website, products or our services that you request from us.
  2. To provide you with information on other products that we feel may be of interest to you.
  3. To meet our contractual obligations to you.
  4. To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.
 
YOUR RIGHTS AS A DATA SUBJECT
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
  1. Right of access – you have the right to request a copy of the information that we hold about you.
  2. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  3. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  4. Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  5. Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  6. Right to object – you have the right to object to certain types of processing such as direct marketing.
  7. Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  8. Right to judicial review: in the event that EMM refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain.
  9. International Data Transfer
Pencil Media Solutions Limited may transfer your personal information to other countries around the world, including countries outside of the European Economic Area (EEA), which may not have the same data protection laws as those of the country where you access our sites. Where Pencil Media Solutions Limited transfers your personal information to countries outside of the EEA we will take appropriate steps to ensure your personal information is afforded the same level of protection as described in this Privacy Policy. 
COMPLAINTS
In the event that you wish to make a complaint about how your personal data is being processed, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and our GDPR Compliance Officer.
The details for our contact are:
 
Privacy Officer and Data Controller 
8 Longland Gardens
Longlevens
Gloucester
GL2 9RA
 
USE OF COOKIES
Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.
We may also use the cookies to gather information about your general Internet use to further assist us in developing our website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
CONTACTING US
If you have any questions or queries relating to this Privacy Policy then please contact us at hello@pencilmedia.co.uk
 
Cookies Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
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